Unscheduled Callers Procedure for Front Line Phone Teams - OAs and Comms Coordinators

Unscheduled Callers Procedure for Front Line Phone Teams - OAs and Comms Coordinators

In an effort to consistently and efficiently direct unscheduled callers, please keep this spreadsheet handy. 

Note: PNC - Potential New Client; OC - Opposing Counsel; OP - Opposing Party; Ofc - Office; Txf - Transfer 

If you see an error or have a suggestion, please reach out to Randi Johnson. 


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