Communications - Client Services Coordinator Team SOP Manual

• Related Articles

• Communications Team Contact Directory

  Download Communications Team Overview & Directory below Updated: March 2026

• Referral/PNC Scheduling Form

  Overview: Procedure manual for the attorney and Communications team for when an attorney (or support staff) schedules their own consultation. This breakdown the responsibilities of each team as well as a step-by-step guide. Revised: 11/29/2022

• Resource: Inclusive Communications

  Facilitators from the Tri-Cities DEI Council and Gemini Corps presented a workshop on March 17, 2022 called Inclusive Communications: Words Matter. Key takeaways:  Words are rooted in historical context Hidden meaning is often conveyed Words evolve ...

• New and Improved Staff Tracker

  The Staff Tracker has been updated along with a few more features! Main Directory tab- List of attorneys, support staff, and departments Previous Attorneys tab- Who to forward calls or emails for previous attorneys Phone List tab- List of phone ...

• Travel for Business Purpose or Event SOP.09 22 2021

  This Policy and Procedure outlines guidelines and expectations for when a Gravis employee needs to travel for a business purpose.